Pros from reviewers
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Affordable and cost-effective: Instatus offers a range of features at a significantly lower price than other status page providers, making it an excellent choice for small businesses and non-profits
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Supports unlimited subscribers: Instatus allows users to subscribe for updates, supporting an unlimited number of subscribers, which is a valuable feature for keeping users informed
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Quick and easy setup: Instatus is praised for its quick and easy setup process, with users able to integrate it with other support tools and customize it to their needs in less than an hour
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Excellent user interface and experience: Users have highlighted Instatus' user-friendly, intuitive, and visually appealing interface, which enhances the overall user experience
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Responsive and supportive team: The Instatus team is highly responsive and open to feedback, providing excellent customer service and support.
Cons from reviewers
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Lack of automatic website/app pings: Instatus does not have the capability to automatically check if a user's site is down, requiring integration with other tools for automatic updates
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Limited email notification customization: Email notifications cannot be configured to appear as if they're coming from a user's domain unless they use one of the email providers that Instatus integrates with
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Absence of automatic status change feature during maintenance: Users have noted that an automatic status change feature during maintenance periods would be beneficial
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No option for shorter domain for free status page: Users have suggested that offering a shorter domain for the free status page would be an improvement
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Limited control over user account: Some users have expressed a desire for more control over their account, such as the ability to reset their password.
Main features
Starting Price
Free Plan
Easily automate your status
Communicate your status with ease
Quick and easy customization
Inform customers in real time
Build customer loyalty
Starting Price
$20
/ month
Free Plan
No
Easily automate your status
Communicate your status with ease
Quick and easy customization
Inform customers in real time
Build customer loyalty
What is Instatus?
How Instatus compare to similar software?
Product
Instatus
4.8
Instatus reviews
Price
$20
/ month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
Who is Instatus best for according to our reviewers?
Small Business Owners: They find Instatus cost-effective and visually appealing. The software is quick to set up and supports unlimited subscribers, making it an affordable way to keep users updated
Tech Startups: These users appreciate the software's user-friendly interface and its integration capabilities with other support tools. They also value the customizability of the software as it allows them to configure it according to their growing needs
Nonprofit Organizations: Instatus is a cost-effective solution for nonprofits to keep their users updated on any technical issues. The software allows them to generate incidents, associate them with third-party monitoring services, and subscription services
Developers: They find Instatus to be a fantastic alternative to other status page software. It's not only more cost-effective, but also highly customizable. The modifications are quick and immediate, and it provides a broad range of customization options
Users of Uptime Monitoring Services: These users appreciate how Instatus integrates flawlessly with uptime monitoring services like Uptime Robot, immediately reporting any outages or downtime to their customer-facing page.
Instatus reviews
4.8
Instatus rating
4.8
Ease of use
4.8
Customer service
4.9
Value for money
4.8
Likelihood to recommend
4.8
Features
5 Instatus reviews
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Russell B
Effortless Integration, Perfectly Meets Our Needs
Instatus was incredibly easy for me to set up and integrate with our other support tools. It took me less than an hour to set everything up, customize it, and integrate it into our Intercom messenger. I was really impressed with the customizability of everything and I'm confident that we'll be able to configure whatever we need as we grow. The free plan is perfect for our current needs, and when we need to upgrade, the price is much more reasonable than competitors. I knew Instatus was the obvious choice after just 20 minutes of researching status page products. My only minor issue is that email notifications can't be configured to appear as if they're coming from our domain unless we use one of the email providers they integrate with, which we don't. It would be nice if we could just configure our DNS records to authorize them to send emails using our domain like Intercom does. But this is not a big deal at all. The vendor responded to my review, thanking me.
May 5, 2024
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Noah M
Instatus: Improving Team Communication.
its intuitive interface made it easy to quickly post updates and track our status. Instatus has significantly improved our communication within the team
April 28, 2024
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Marie S
Stunning and Effective Status Pages with Instatus
I've been thoroughly enjoying Instatus since I started using it. It's quick, has a fantastic user interface and experience, and is quite reasonably priced. As a product, Instatus is truly impressive, with an outstanding UI, very affordable pricing, and excellent customer service. However, it lacks some features that are available for free on other more popular providers, which is a minor inconvenience. I chose Instatus because it's cheaper and has a much better user interface. The vendor responded to my review in July 2023, expressing their appreciation.
April 20, 2024
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Ann Rodriguez
Real-Time Updates and Seamless Integration: A Winning Combination
its real-time updates feature ensures that everyone is on the same page at all times. The software's ability to integrate with our existing systems was a major plus
April 16, 2024
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Bowie M
Instatus: An Invaluable Tool for Project Managers
As a project manager, I found Instatus to be an invaluable tool for keeping my team updated on our progress
April 15, 2024