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4 Best Alternatives to OpenPhone in May 2024

Alternatives & Competitors to OpenPhone

  1. 1. Slack
  2. 2. Zoom Meetings
  3. 3. CallHippo
  4. 4. Vonage
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Here are competitors or alternatives to OpenPhone and other similar Call Centers software. You need to consider some important factors when choosing a tool like OpenPhone for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to OpenPhone that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of OpenPhone. Discover sofware like Slack, Zoom Meetings, CallHippo or Vonage.

List of Alternatives to OpenPhone

From Call Centers tools, we have selected the best alternatives to OpenPhone based on reviews for each solution and similarities with OpenPhone. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo slack

1. Slack
4.7 (6 reviews)
1 deal available

Collaboration Productivity Task Management

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to OpenPhone

Slack has better positive reviews compared to OpenPhone: 95 vs 82

Slack is better at customer service than OpenPhone: 4.5 vs 4.3

Slack is easy to use compared to OpenPhone: 4.5 vs 4.4

Slack pricing plans are more competitive than OpenPhone: 4.6 vs 4.3

Slack has more functions than OpenPhone: 78 vs 12

Slack: Pros & Cons

Accessible anywhere: This software allows employees to connect from many different devices
Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - Channels

  • - Direct messaging

  • - File sharing

  • - Integrations

  • - Search and archiving

  • - Notifications and alerts

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)
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logo zoom meetings

2. Zoom Meetings
4.0 (6 reviews)
1 deal available

Video Conferencing

Description

Zoom helps you work better as a team by centralizing team chat, telephone, whiteboard and videoconference meetings in one place.

Zoom Meetings compared to OpenPhone

Zoom Meetings is a better solution based on percentage of positive reviews than OpenPhone: 96 vs 82

Zoom Meetings is a better solution for customer support than OpenPhone: 4.5 vs 4.3

Zoom Meetings is easier to set up than OpenPhone: 4.5 vs 4.4

Zoom Meetings is more suitable for small businesses thanks to its good value for money than OpenPhone: 4.5 vs 4.3

Zoom Meetings has more options than OpenPhone: 84 vs 12

Zoom Meetings: Pros & Cons

Easy to use: The platform is easy to use for all users
Number of participants : The Zoom solution can accommodate up to 1,000 people.
Affordable pricing plans: The rates offered are accessible to all, even small businesses.
Internet connection: The tool requires a stable, high-quality Internet connection to be fully useful.
Internet connection: The tool requires a stable, high-quality Internet connection to be fully useful.
Customer support: Customer support can take a long time to respond to requests.

Best features

  • - Virtual meetings

  • - Team chat

  • - Email and calendar

  • - Virtual workspaces

  • - VoIP phone system

  • - Online whiteboard

  • - Conversational intelligence

  • - Software integrations

Zoom Meetings pricing

Basic

Free

Pro

$16 / user / month

Business

$20 / user / month
20% off the annual One Pro plan (Save $252)
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logo callhippo

3. CallHippo
4.2 (6 reviews)
1 deal available

Call Centers

Description

The CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.

CallHippo compared to OpenPhone

CallHippo has more positive reviews than OpenPhone: 83 vs 82

CallHippo is better at support than OpenPhone: 4.5 vs 4.3

CallHippo is easier to use than OpenPhone: 4.5 vs 4.4

OpenPhone is more suitable for small businesses thanks to its good value for money than CallHippo: 4.3 vs 4.1

CallHippo is better at number of features than OpenPhone: 48 vs 12

CallHippo: Pros & Cons

Features: Worldwide calling, SMS, monitoring, time zone display, etc. This phone system offers many services to companies
Simplicity: The tool is easy to use
Customer service: The support is attentive and available
Bugs: Users have reported some technical problems during calls
Interface: The UX design could be improved
Connection: It is necessary to have a good internet connection

Best features

  • - Preserve your brand image

  • - Benefit from relevant features

  • - Improve your conversion rate

  • - Automate your workflow

  • - Deliver a quality customer experience

  • - Real-time call analytics

  • - Interactive Voice Response (IVR) system

  • - Call recording and transcription

CallHippo pricing

Basic

Free

Bronze

$20 / user / month

Silver

$30 / user / month

Platinum

$50 / user / month
50% off for 1 year (Save $360)
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logo vonage

4. Vonage
4.2 (6 reviews)
1 deal available

Call Centers Customer Support

Description

Vonage helps your business communicate better. Accelerate all the connections that matter to your business with a variety of quality solutions. Connect to your customers anytime, from any device.

Vonage compared to OpenPhone

OpenPhone has better positive reviews than Vonage: 82 vs 75

OpenPhone is better at customer support than Vonage: 4.3 vs 3.7

OpenPhone is easier to set up than Vonage: 4.4 vs 4.1

OpenPhone is more suitable for small businesses thanks to its good value for money than Vonage: 4.3 vs 3.8

Vonage has more features than OpenPhone: 52 vs 12

Vonage: Pros & Cons

Voice quality: The audio quality of the dialing software is excellent
Customization: It is possible to customize the settings for each user
Feature-rich: Vonage allows for call recording, texting, voicemail and call forwarding
Complex to use: The tool is not easy to learn
Customer service: Vonage’s customer support does not live up to customer expectations
Limited documentation: Availability and content of training and documentation is poor

Best features

  • - Unify your business communications

  • - Centralize all your tools in one place

  • - Turn conversations into sales

  • - Maximize sales with intelligent routing

  • - Connect with customers through messaging

  • - Create the solutions you need

  • - Get relevant software integrations

  • - Measure your customer interactions with analytics

$2,500 in API credits for 1 year (Save $2,500)
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