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3 Best Alternatives to Document360 in May 2024

Alternatives & Competitors to Document360

  1. 1. Slack
  2. 2. Notion
  3. 3. Zendesk
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Here are competitors or alternatives to Document360 and other similar Document Management software. You need to consider some important factors when choosing a tool like Document360 for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Document360 that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Document360. Discover sofware like Slack, Notion or Zendesk.

List of Alternatives to Document360

From Document Management tools, we have selected the best alternatives to Document360 based on reviews for each solution and similarities with Document360. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo slack

1. Slack
4.7 (6 reviews)
1 deal available

Collaboration Productivity Task Management

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to Document360

Document360 has better positive reviews compared to Slack: 98 vs 95

Document360 is better at customer service than Slack: 5.0 vs 4.5

Slack has more functions than Document360: 78 vs 50

Slack: Pros & Cons

Accessible anywhere: This software allows employees to connect from many different devices
Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - Channels

  • - Direct messaging

  • - File sharing

  • - Integrations

  • - Search and archiving

  • - Notifications and alerts

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)
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logo notion

2. Notion
4.7 (6 reviews)
1 deal available

CRM Collaboration Task Management

Description

Knowledge base, project management, note taking and more. Notion helps your teams to centralize their work, collaborate easily, ensure the appropriate follow-up on projects and enhance overall productivity and efficiency.

Notion compared to Document360

Document360 is a better solution for customer support than Notion: 5.0 vs 4.5

Notion is better at value for money than Document360: 4.7 vs 4.6

Notion has more options than Document360: 105 vs 50

Notion: Pros & Cons

Accessible to all: The Notion tool is easy to use, even for beginners
Attractive price: The different plans offered by the tool are complete and inexpensive
Versatility in everyday life: For an individual or a team, Notion adapts to the needs and offers relevant functionalities
Not very customizable: Notion offers limited customization possibilities
Lack of advanced features: The Notion online platform is not the most comprehensive for advanced users
Presence of lags: Some users experience lags when using the tool

Best features

  • - Project management

  • - Note taking and documents

  • - Templates

  • - Knowledge base

  • - Task database

  • - Customizable templates

  • - Database gallery

  • - Timeline view

Notion pricing

Free

Enterprise

Contact sales

Plus

$10 / user / month

Business

$18 / user / month

Popular

6 months free on the Plus plan with Unlimited AI (Save $6,000)
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logo zendesk

3. Zendesk
4.1 (7 reviews)
1 deal available

Customer Experience Customer Support CRM

Description

Zendesk allows you to be available on any channel, at any time, to rapidly answer your customers' requests and resolve any problems.

Zendesk compared to Document360

Document360 has more positive reviews than Zendesk: 98 vs 89

Document360 is better at support than Zendesk: 5.0 vs 4.3

Document360 is easy to use compared to Zendesk: 4.5 vs 4.3

Document360 pricing plans are more competitive than Zendesk: 4.6 vs 4.2

Zendesk has more functions than Document360: 182 vs 50

Zendesk: Pros & Cons

Omnichannel capabilities: The customer service platform is ideal for providing support across all channels
Analytics and reporting: Comprehensive and highly relevant analytics capabilities
Unified workspace: Every employee finds customer information quickly and efficiently
Pricing: Customer support platform pricing plans are quite expensive
Customization: The tool’s customization features are limited
Analytics and reporting: Comprehensive and highly relevant analytics capabilities

Best features

  • - Knowledge base

  • - Automation and workflow

  • - Reporting and analytics

  • - Customer engagement

  • - Customization and branding

  • - Ticketing system

  • - Multichannel support

  • - Integration

6 months free (Save $50,000)
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