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3 Best Alternatives to Blue in May 2024

Alternatives & Competitors to Blue

  1. 1. Slack
  2. 2. nTask
  3. 3. SurveySparrow
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Here are competitors or alternatives to Blue and other similar Customer Support software. You need to consider some important factors when choosing a tool like Blue for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Blue that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Blue. Discover sofware like Slack, nTask or SurveySparrow.

List of Alternatives to Blue

From Customer Support tools, we have selected the best alternatives to Blue based on reviews for each solution and similarities with Blue. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo slack

1. Slack
4.7 (6 reviews)
1 deal available

Collaboration Productivity Task Management

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to Blue

Blue is better at customer service than Slack: 5.0 vs 4.5

Slack is easy to use compared to Blue: 4.5 vs 4.1

Slack pricing plans are more competitive than Blue: 4.6 vs 4.3

Slack has more functions than Blue: 78 vs 66

Slack: Pros & Cons

Accessible anywhere: This software allows employees to connect from many different devices
Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - Channels

  • - Direct messaging

  • - File sharing

  • - Integrations

  • - Search and archiving

  • - Notifications and alerts

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)
Get deal
logo ntask

2. nTask
4.3 (6 reviews)
1 deal available

Task Management

Description

The nTask all-in-one solution is ideal for managing and centralizing all your project-related actions in one place. Plan, manage, collaborate and analyze via a powerful and ergonomic platform.

nTask compared to Blue

Blue has better positive reviews than nTask: 95 vs 85

Blue is better at customer support than nTask: 5.0 vs 4.1

Blue is more suitable for small businesses thanks to its good value for money than nTask: 4.3 vs 4.1

nTask has more options than Blue: 67 vs 66

nTask: Pros & Cons

Efficient project management: The tool allows you to manage your projects easily
Collaborative features: The nTask platform is ideal for teamwork
Task tracking: Project tracking via task management, Gantt charts and Kanban boards is powerful
For small teams: The tool is not recommended for teams with more than 50 members
Large files: Attaching large files takes some time
Customer support: Customer service is not very responsive

Best features

  • - Centralize all your needs

  • - Simplify task management

  • - Get complete reports

  • - Leverage best practices

  • - Take control of your time

  • - Easily organize your meetings

  • - Collaborate like never before

  • - Stay organized effortlessly

nTask pricing

Enterprise

Contact sales

Premium

$40 / month

Business

$120 / month
25% off all plans for 1 year (Save $360)
Get deal
logo surveysparrow

3. SurveySparrow
4.2 (6 reviews)
1 deal available

Survey

Description

With the SurveySparrow platform, create engaging surveys and polls to collect user feedback to optimize every touchpoint in the customer journey. You can then deliver a seamless omnichannel experience to your customers.

SurveySparrow compared to Blue

Blue has more positive reviews than SurveySparrow: 95 vs 89

Blue is better at support than SurveySparrow: 5.0 vs 4.4

SurveySparrow is easy to use compared to Blue: 4.4 vs 4.1

Blue has more features than SurveySparrow: 66 vs 52

SurveySparrow: Pros & Cons

User-friendly interface: Easy to learn and enjoy
Data richness: Information can be accessed through custom views and filters
Pricing plans: Survey platform plans are inexpensive and allow for flexibility
Email marketing: The all-in-one tool does not have such features
SurveySparrow chat: The chat theme does not support multi-line responses
Customer support: Support is only available via chat. In addition, the response time to requests is relatively long.

Best features

  • - Integrate SurveySparrow into your workflow

  • - Automate feedback tracking

  • - Enjoy an all-in-one platform

  • - Deliver a superior customer experience

  • - Improve product quality

  • - Optimize employee engagement

  • - Tailor surveys to your needs

SurveySparrow pricing

Enterprise

Contact sales

Forever Free

Basic

$43 / month

Essentials

$75 / user / month

Business

$217 / month
25% off all plans (Save $1,497)
Get deal